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About inSided

Information about inSided for your community management tools.

community management
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Welcome to Gainsight Customer Communities

Elevate your customer experience with Gainsight Customer Communities, a centralized hub designed for seamless self-service interaction. It's an ecosystem where users can engage in peer-to-peer discussions, access resources, and receive support anytime, anywhere. The community empowers users by increasing self-sufficiency, thereby reducing the load on customer support.

Key Features:

  • Drive Customer Engagement: Participate in vibrant discussions, events, and specialized user groups.
  • Enhance Self-Service: Boost productivity with easy access to support solutions.
  • Stay Updated & Informed: Get the latest product feedback and updates directly from the community.
  • Advocate & Grow Loyalty: Identify loyal users, enhancing both NPS and Customer Satisfaction scores.

Join us and collaborate with creators shaping the future of online interactions!

Published 1 week ago