About Zonka Feedback

Zonka Feedback offers an innovative CX and survey platform powered by AI to enhance customer interactions and gather valuable insights. With features like real-time feedback collection, easy-to-use survey design tools, and seamless integrations, businesses can gain a comprehensive understanding of their customer journey. Users can evaluate essential metrics such as Net Promoter Score (NPS), CSAT, and CES to drive informed decisions and boost customer loyalty. Additionally, automated workflows streamline processes, allowing companies to swiftly act on feedback and make impactful changes. Empower your team with data-driven strategies using Zonka Feedback.